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Privacy Policy

What is our privacy policy?

Global Whitening cares deeply about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.

What information do we collect?

1. Visitor and User Information: We collect two types of information regarding our Visitors and Users: Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which may be made available to us, or collected automatically via his/her use of the Services (“Non-personal Information”). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc. Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), which are only collected from Users with Paid Services, details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), scanned identification documents provided to us (such as an ID card, driver’s license, passport or official company registration documents), correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. For the avoidance of doubt, any Non-personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is deemed and treated by us as Personal Information, as long as such connection or linkage exists. #ItsThatEasy We collect two types of information: Personal Information (which could be used to uniquely identify an individual) and Non-personal Information (which is non-identifying). We collect such information regarding our users and visitors, our users’ users, job applicant and anyone else who may provide it to us.

2. Users of Users Information We may also collect similar information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf (as further described in Section ‎6 below).

How do we collect such information?

There are two main methods we use: We collect information through your use of our Services. When you visit or use our Services, including when you make a purchase, browse the Website , register a User Account, upload information and content to forums, and/or download and use any Global Whitening Apps and/or Mobile Apps, we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services like google analytics PayPal, etc., including through the use of “cookies” and other tracking technologies. We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our Services; when you place purchases; when you submit or upload such Personal Information as you use any of our Services; and/or when you contact us directly by any communication channel (e.g., Global Whitening's support tickets, emails). We also collect information from third party sources like google analytics, PayPal, etc.

Why do we collect such information?

We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To facilitate, sponsor and offer certain contests, events and promotions, determine participants’ eligibility, monitor performance, contact winners and grant prizes and benefits; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To enhance our data security and fraud prevention capabilities; and To comply with any applicable laws and regulations. ​ We will only use your Personal Information for the purposes set out in Section 4 where we are satisfied that: our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with a website builder, to provide you with our customer assistance and technical support), or our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have, or our use of your Personal Information is necessary to support legitimate interests that we have as a business (for example, to maintain and improve our Services by identifying user trends and the effectiveness of Global Whitening campaigns and identifying technical issues), provided it is conducted at all times in a way that is proportionate, and that respects your privacy rights. ​ Our Services are not permitted to children under 18 years of age. No one under age 18 should provide any Personal Information to us through any of our Services. We do not knowingly collect Personal Information from children under 18. Parents and guardians should supervise their children's activities at all times.

Where do we store your information?

Visitors of Global Whitening are 'Wix Users’ and Personal Information may be maintained, processed and stored by Wix and their authorized affiliates and service providers in the United States of America, in Europe (including in Lithuania, Germany and Ukraine), in Israel, and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as further explained below).

Wix.com Ltd. is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents.

Wix affiliates and service providers that store or process your Personal Information on Wix’s behalf are each contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.

Your rights in relation to your personal information:

It is imperative that you have control over your Personal Information. That’s why Global Whitening is taking steps to enable you to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information. ​ Before disclosing the requested Personal Information, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g., if your request is unfounded or excessive). ​ You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first). If you are a Global Whitening's Visitor, Buyer or User, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us, or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, please follow the instructions provided here:

Contact us via:globalwhiteninginfo@gmail.com and ask for:

“GDPR: Retrieving Your Account Data” or “GDPR: Permanently Deleting Your  Account”. ​ We will make all reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfill your request), subject to legal and other permissible considerations. You may also correct, update or remove certain parts of such Personal Information by yourself, through your User Account. ​ Please note that permanently deleting your account erases all of your information from our databases. After completing this process, you can no longer use any of your Global Whitening services, your account and all its data will be removed permanently, and Global Whitening will not be able to restore your account or retrieve your data in the future. If you contact Global Whitening Support in the future, the system will not recognize your account and Support agents will not be able to locate the deleted account. You may request to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information you have stored with us. Just send us an e-mail. You may also correct and/or update your information through your account or website settings. You can delete your Personal Information by deleting your entire account. We will respond to your requests within a reasonable time frame.  Data Retention: We may retain your Personal Information for as long as your User Account is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services. We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required we will ensure it is securely deleted. We may keep your information for as long as your account is active, and longer as needed (for example, if we are legally obligated to keep it longer, or need it to protect our interests). 13. Security Global Whitening  has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through PayPal which is protected by an industry standard SSL/TLS encrypted connection; and PayPal regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy. Regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, Information or any other User Content you upload, publish or otherwise share with Global Whitening and WIX or anyone else. We therefore encourage you to set strong passwords for your User Account, and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods. If you have any questions regarding the security of our Services, you are welcome to contact us globalwhiteninginfo@gmail.com or WIX at privacy@wix.com. We are committed to securing your personal information, and use various security measures to better protect it. However, as we can’t guarantee absolute protection – we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm. 14. Public forums and user content Our Services offer publicly accessible blogs, communities and support forums. Please be aware that any information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blogs, communities or forums, feel free to contact us at: globalwhiteninginfo@gmail.com. In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you must login into such application or contact its provider if you want to remove the Personal Information you posted on that platform. In any event, we advise against posting any information (or use any posting means to post information) you don’t wish to publicize on these platforms. If you upload any User Content to your User Account and provide it in any other way as part of the use of any Service, you do so at your own risk. We have put adequate security measures in place to protect your Personal Information. However, we cannot control the actions of other Users or members of the public who may access your User Content, and are not responsible for the circumvention of any privacy settings or security measures you or we may have placed on your User Website (including, for instance, password-protected areas on your User Website). You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users) have copied or stored such User Content. To clarify, we advise against uploading or posting any information you do not wish to be public Avoid posting any information to any of the public areas on our Services, or to your own website, if you don’t want it to become publicly available. Updates and interpretation We may update this Privacy Policy as required by applicable law, and to reflect changes to our information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you here prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.